This privacy policy explains how we collect, use, disclose, and protect the personal information you provide to us when you visit our website. We comply with the provisions of the Swiss Federal Data Protection Act (DPA) and the General Data Protection Regulation (GDPR) of the European Union, as applicable.

1. Collection of Personal Information We collect the following personal information when you visit our website:

   • Information you voluntarily provide, such as your name, email address, phone number, etc., when you register on our website, fill out contact forms, or interact with our services.

   • Technical information, such as your IP address, browser type, operating system, etc., automatically collected when you visit our website.

   • Cookies and similar technologies used to collect information about your use of our website and improve your user experience. For more information about the use of cookies, please refer to our cookie policy.
     
     

2. Use of Personal Information We use the collected personal information for the following purposes:

   • To provide the requested services and respond to your inquiries.

   • To send you information about our products, services, special offers, and other promotional communications, subject to your prior consent where required by law.

   • To improve our website, personalize your user experience, and evaluate the effectiveness of our marketing campaigns.

   • To detect, prevent, and resolve technical or security issues.

   • To comply with our legal and regulatory obligations.
     
     

3. Disclosure of Personal Information We do not sell, trade, or rent your personal information to third parties for commercial purposes, unless permitted or required by law. However, we may share your information with third-party service providers who assist us in operating our website or providing our services. These service providers are obligated to maintain the confidentiality and security of your information. We may also disclose your personal information if required by law or if we believe in good faith that such disclosure is necessary to protect our rights, your safety, or the safety of others, investigate fraud, or respond to a request from competent authorities.
   
   

4. Security of Personal Information We implement appropriate technical and organizational security measures to protect your personal information against loss, misuse, unauthorized access, disclosure, or alteration. However, please note that no method of electronic transmission or storage is completely secure, and we cannot guarantee the absolute security of your information.
   
   

5. Your Data Protection Rights Under the Swiss DPA, you have the right to access, rectify, delete, or restrict the use of your personal information. You may also object to the processing of your personal information or exercise your right to data portability. To exercise these rights, please contact us using the contact details provided at the end of this privacy policy.
   
   

6. International Transfers We may transfer your personal information to countries outside of Switzerland. When we do so, we implement appropriate safeguards to ensure the protection of your information in accordance with the requirements of the Swiss DPA.
   
   

7. Retention of Personal Information We retain your personal information for as long as necessary to achieve the purposes described in this privacy policy, unless a longer retention period is required or permitted by applicable law.
   
   

8. Changes to the Privacy Policy We may update this privacy policy from time to time to reflect changes in our privacy practices. We encourage you to review this page regularly for the latest information on our privacy practices.
   
   

9. Contact Us If you have any questions, concerns, or requests regarding this privacy policy or our processing of your personal information, please contact us at the following address: celine.perruchoud@cel-edesk.com